Shipping, Returns, Policies

Shipping, Returns and Company Policies


Firebird Targets Return Policy



Due to the nature of the items being sold, we cannot accept returns of Firebird Targets.

Sometimes things happen and questions come up. We want our customers to be satisfied. If you have an issue, question or concern about your targets please contact us via our contact page.  

Please include any photos if you have them.  One of our customer service representatives will return your email within 2 business days.

Be sure to check out our Frequently Asked Questions page first. We've tried to cover most of the questions we hear on a regular basis.

Shipping Guidelines


  • Firebird Targets can only be shipped via FEDEX Ground or Home Delivery. 
  • Purchases can only be made online by those 21 years of age and older. If you would like to purchase Firebird and are between the ages of 18 and 21, please go to one of our stores or come see us at a gun show or event in your area.
  • At delivery, identification may be provided by the person receiving package 
  • Be sure to double check the accuracy of your information when you enter your order to prevent delays
  • Address changes once a package has been shipped will incur an extra $20 charge if the change is possible per the shipper. That is the change charge passed on to us. Your original form of payment will be used for this fee.
We are currently only shipping to Texas addresses. Sign up for our newsletter to find out when Firebird is coming to your state.

Multiple Product Orders

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. We do not ship partial orders.


Firebird Reactive Targets Customer Acknowledgement Statement


Purchasing Firebird Targets indicates acknowledgment and acceptance of the following purchasing terms: 

Buyer's Statement and Liability Release

I CERTIFY THAT I HAVE READ, UNDERSTAND AND AGREE TO SALES CONDITIONS AND LIABILITY RELEASE AS STATED HEREIN AND CATALOG OR INSERTS, AND THAT  I AM 21 YEARS OF AGE OR OLDER, FULLY AND LEGALLY QUALIFIED TO RECEIVE MERCHANDISE ORDERED; 

(B) I FULLY UNDERSTAND THAT MERCHANDISE ORDERED MAY BE DANGEROUS TO USE OR STORE.  I UNDERSTAND THE NATURE, SAFETY PRECAUTIONS, CHARACTERISTICS AND RISKS TO HEALTH AND PROPERTY, OF STORAGE, USE OR OTHER AND PERSONAL CONTROL;  SEE FIREBIRD SAFETY PAGE

(C) I WILL KEEP ALL MERCHANDISE COMPLETELY UNDER MY CONTROL; 

(D) I WILL USE AND/OR STORE ALL MERCHANDISES OUT OF THE REACH OF CHILDREN AND IN FULL COMPLIANCE WITH LOCAL, STATE AND FEDERAL LAWS; 

(E) I UNDERSTAND THAT FIREBIRD USA,LLC,  NOR ANY EMPLOYEE, AGENT OR IN ANY PART THEREOF EXTEND ANY WARRANTIES EXPRESSED OR IMPLIED OR TO MAKE ANY STATEMENT OF USAGE; 

(F) I FULLY, WITHOUT RESERVATION OR CONDITION, AGREE TO ABSOLVE AND HOLD HARMLESS AND INDEMNIFY FIREBIRD USA, LLC, ALL EMPLOYEES, AGENTS OR ANY IN PART THEREOF FROM ALL INJURIES RESULTING IN ANY WAY FROM THE PURCHASE, USE, POSSESSION, DISTRIBUTION, SALE/RESALE, TRANSPORTATION, HANDLING AND/OR STORAGE OF MERCHANDISE OR ITEMS/SUBSTANCES MADE FROM SAME; 

(G) I FURTHERMORE AGREE TO RE-IMBURSE FIREBIRD USA, LLC OR ANY AGENT THEREOF FOR ANY AND ALL COST, FEES OR EXPENSES IN DEFENSE OF ANY CLAIMS OR JUDGEMENTS THAT MAY ARISE AS A RESULT FROM THE PURCHASE, TRANSPORTATION, HANDLING, POSSESSION, STORAGE, SALE/RESALE AND/OR USE OF MERCHANDISE ORDERED.

BY PLACING AN ONLINE PURCHASE, I AGREE THAT ALL TERMS AND CONDITIONS OF THIS STATEMENT AND SALE APPLY EQUALLY TO ALL PURCHASES, PAST, PRESENT, AND FUTURE AS WELL AS ORDERS CALLED IN BY TELEPHONE.  I HAVE READ, UNDERSTAND AND AGREE FULLY, WITHOUT RESERVATION OR CONDITION LISTED HEREIN.

Notices


Copyright Notice


Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Firebird USA, LLC., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Links


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Firebird USA, LLC is not responsible for the operation of, or content located on or throughout any such site.

Order Acceptance Policy


Your receipt of an electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Firebird USA, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions


These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Firebird USA, LLC reserves the right to make changes to this site and these conditions at any time.

Privacy Policy


See our complete Privacy Policy.


Sales Tax


Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Texas which is currently the only state where Firebird USA, LLC holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Typographical Errors


In the event a product is listed at an incorrect price due to typographical error, Firebird USA, LLC shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Firebird USA, LLC shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Firebird USA, LLC will issue a refund to your card in the amount of the incorrect price.